From a broken projector to a burst pipe, manage every maintenance request with military precision. QR reporting, automated dispatch, and predictive maintenance.
Empower students to report, and technicians to resolve.
Every room and asset has a QR code. Students simply scan it to report a fault. No login required, location is auto-detected.
Scanning the QR code on "Door 101" automatically fills the location field.
Users can snap a photo of the broken item, helping technicians prepare the right tools.
The system analyzes the request type and assigns it to the right team automatically. Electrical issues go to Electricians; Plumbing goes to Plumbers.
Routes tickets based on technician availability and skill set.
Timers start immediately. Alerts are sent to supervisors if a ticket breaches the Service Level Agreement.
A dedicated mobile app for field staff. Receive notifications, view job details, request spare parts, and close tickets on the go.
"New Job Assigned: Room 202." Technicians know where to go instantly.
Used a spare part? Deduct it from the warehouse inventory (TTBS) directly from the app.
Digital signatures & photo proof.
Built for the Construction & Technical Works Dept.
Schedule recurring tasks (e.g., "Check Elevator A every month"). System auto-generates tickets.
Track MTTR (Mean Time To Repair) per technician or department. Identify bottlenecks.
Seamlessly connected to the Asset Tracking System. See warranty status of broken items instantly.
Calculate the total cost of ownership. Labor hours + Spare parts cost = Real maintenance cost.
When a ticket is closed, the reporter receives a survey to rate the service quality.
Assign tickets to external contractors (e.g., Elevator Company) and track their SLA compliance.
From "It's Broken" to "Fixed" in record time.